Terms and Conditions | Rylinx CRM

Terms and Conditions

Effective Date: [Insert Date]

Welcome to Rylinx CRM & Sales Progression Software (“Rylinx”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, mobile applications, and related services (collectively, the “Service”).

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Service.

2. Company Information

This Service is owned and operated by MarkTeQ IT Solutions LLP, an Indian limited liability partnership registered under the LLP Act, 2008, having its principal place of business in Ahmedabad, Gujarat, India.

3. Use of Service

You may use the Service only for lawful business purposes related to CRM, sales tracking, and customer management.
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
We reserve the right to suspend or terminate your account if we believe you have violated these Terms or applicable laws.

4. Intellectual Property Rights

All intellectual property, including but not limited to software code, user interfaces, design, databases, and trademarks related to Rylinx, are the exclusive property of MarkTeQ IT Solutions LLP. You are granted a limited, non-transferable, revocable license to use the Service in accordance with these Terms. No ownership or intellectual property rights are transferred to you.

5. Subscription, Payments & Refunds

Access to certain features of Rylinx may require a paid subscription. All fees are payable in advance and are non-refundable unless otherwise stated in a written agreement. Prices are exclusive of applicable taxes. We may revise subscription fees with reasonable notice.

6. Data Ownership & Protection

You retain ownership of the data you input or upload to the Service (“Customer Data”).
By using the Service, you grant Rylinx a limited license to host, process, and display Customer Data solely to provide the Service.
We maintain reasonable administrative, technical, and physical safeguards to protect Customer Data against unauthorized access, loss, or alteration.
If you process personal data of individuals located in the EU or UK, both parties agree to comply with applicable data protection laws, including GDPR and UK GDPR.

7. Confidentiality

Both parties agree to maintain confidentiality regarding proprietary information, trade secrets, or data disclosed during the use of the Service. This obligation shall survive termination of your account.

8. Limitation of Liability

To the maximum extent permitted by law, Rylinx and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or profits, arising out of your use or inability to use the Service.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available.” We make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted access or error-free operation.

10. Termination

We may terminate or suspend your account at any time if you violate these Terms or if required by law. Upon termination, your right to use the Service ceases immediately. You may request deletion of your data by contacting us at [Insert Contact Email].

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

12. International Compliance

Users located in the European Union or United Kingdom acknowledge that Rylinx is operated from India and that data may be hosted or processed in India or the European Union under appropriate safeguards consistent with GDPR adequacy principles.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on our website with the revised effective date. Continued use of the Service constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
MarkTeQ IT Solutions LLP
Email: [email protected]